Remote Customer Care Assistant

Job Description:

Comcast is seeking a Remote Customer Care Assistant to join our team in Geneva, Kanton Genf, CH. This part-time position at the Associate level requires a minimum of 3 years of experience in customer service.

Responsibilities: - Providing exceptional customer service to all clients via phone, email, and chat - Resolving customer inquiries and issues in a timely and professional manner - Documenting customer interactions and maintaining accurate records - Collaborating with team members to ensure customer satisfaction - Utilizing data and analytics to identify trends and make recommendations for improvement - Meeting performance metrics and goals set by management

Requirements: - Independent and energetic personality traits - Strong persuasion skills and ability to work effectively in a team setting - Excellent communication skills, both written and verbal - Proficiency in Microsoft Office and CRM software - Ability to multitask and prioritize tasks efficiently - Flexibility to work in a remote environment - High school diploma or equivalent required

Benefits: - Medical coverage - Remote work flexibility - Gym membership

Working Environment: As a Remote Customer Care Assistant at Comcast, you will have the opportunity to leverage data to inform decisions and drive strategic initiatives. You will work in a dynamic and collaborative team environment where your contributions are valued.

Deadline to Apply: Interested candidates should apply by July 3, 2024.

Equal Opportunity Statement: Comcast is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.