Customer Care Assistant

Job Description:

Lennar, a leading construction and real estate development company, is seeking a Customer Care Assistant to join our team in Bern, Kanton Bern, Switzerland. This part-time entry-level position is perfect for individuals who are driven, passionate, and looking to start a career in customer service.

Responsibilities: - Responding to customer inquiries and concerns via phone, email, and in person - Resolving customer issues and complaints in a timely and professional manner - Working closely with the Customer Care Manager to ensure customer satisfaction - Maintaining accurate customer records and documentation - Following up with customers to ensure their needs are met - Assisting with scheduling appointments and service requests - Collaborating with other departments to address customer needs effectively

Requirements: - Strong communication and interpersonal skills - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficiency in Microsoft Office suite - Strong negotiation and decision-making skills - Must be detail-oriented and organized - No prior experience required

Benefits: - Free accommodation - Parental leave - Vision insurance

Working Environment: At Lennar, we empower our employees to take ownership and make impactful decisions. We believe in fostering a collaborative and supportive work environment where employees can grow and succeed.

Deadline to Apply: July 7, 2024

Equal Opportunity Statement: Lennar is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.