Customer Care Associate

Job Description:

Realogy Holdings is seeking a part-time Customer Care Associate to join our team in Basel, Kanton Basel Landschaft, CH. As an Entry Level position, no prior experience is required, making this the perfect opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: - Serve as the first point of contact for customers, addressing inquiries and resolving issues in a timely and professional manner - Provide exceptional customer service through various communication channels, including phone, email, and chat - Identify customer needs and recommend appropriate products or services - Process customer orders, returns, and exchanges accurately and efficiently - Collaborate with other team members to ensure a seamless customer experience - Stay up-to-date on product knowledge and company policies to provide accurate information to customers

Requirements: - Adaptable and independent personality traits to thrive in a fast-paced environment - Strong decision-making skills and the ability to think innovatively to solve customer problems - Excellent communication skills, both written and verbal - Basic computer skills and the ability to learn new software systems quickly - High school diploma or equivalent

Benefits: - Profit sharing to reward your hard work and dedication - Life insurance for peace of mind and financial security - Paid Time Off (PTO) to recharge and relax - Health and wellness initiatives to prioritize employee well-being

Equal Opportunity Statement: Realogy Holdings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Don't miss out on this exciting opportunity to join our team as a Customer Care Associate. Apply by the deadline on May 29, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.