Customer Care Representative

Job Description:

Chesapeake Energy is currently seeking a dedicated and reliable Customer Care Representative to join our team in Zurich, CH. This is a part-time, entry-level position with no prior experience required. As a Customer Care Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and issues are resolved in a timely and efficient manner.

Responsibilities: - Responding to customer inquiries via phone, email, and chat - Providing information about products and services - Resolving customer complaints and issues - Escalating complex problems to the appropriate department - Maintaining accurate records of customer interactions - Following up with customers to ensure satisfaction - Collaborating with other team members to improve processes and procedures

Requirements: - High school diploma or equivalent - Excellent communication skills - Critical thinking and problem-solving abilities - Persuasion skills to effectively resolve customer issues - Ability to multitask and prioritize tasks - Proficiency in Microsoft Office and other relevant software

Personality Traits: - Reliable - Dedicated

Soft Skills: - Critical thinking - Persuasion

Benefits: - Paid overtime - Relocation allowance - Company transportation

Working Environment: At Chesapeake Energy, we encourage our employees to unleash their creativity in a setting that celebrates and nurtures innovation. Join us in a dynamic environment where your ideas will be valued and your contribution will make a difference.

Deadline to Apply: May 18, 2024

Equal Opportunity Statement: Chesapeake Energy is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.