Remote Customer Care Representative

Job Description:

Oshkosh is seeking a talented Remote Customer Care Representative to join our team in Bern, Kanton Bern, CH. This part-time entry-level position is perfect for someone with at least 1 year of experience in customer service who is adaptable, energetic, and possesses strong research and leadership skills.

Responsibilities: - Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner - Resolve customer issues and complaints with patience and empathy - Provide product information and guidance to customers - Conduct research to find solutions to customer problems - Collaborate with other team members to ensure customer satisfaction - Maintain accurate records of customer interactions and transactions

Requirements: - 1 year of experience in customer service - Adaptability and energy to thrive in a remote work environment - Strong research skills to find solutions to customer problems - Leadership abilities to guide customers through complex issues - Excellent communication skills, both written and verbal

Benefits: - Remote work flexibility - Profit sharing - Gym membership

Working Environment: At Oshkosh, we prioritize quality in all aspects of our work, products, and services. Our team is dedicated to providing the best possible experience for our customers, and we are looking for a Customer Care Representative who shares this commitment to excellence.

Equal Opportunity Statement: Oshkosh is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: 2024-07-03

If you meet the requirements and are excited about the opportunity to join a dynamic team, we encourage you to apply for the Remote Customer Care Representative position at Oshkosh today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.