Customer Care Specialist - Work from home

We are currently seeking a Customer Care Specialist to join our team at Glas Trösch Holding AG. This is a part-time position that allows the flexibility to work from home, with the company located in Geneva, Kanton Genf, Switzerland. This entry-level role requires no prior experience, making it perfect for individuals looking to start their career in customer care.

As a Customer Care Specialist, your responsibilities will include but are not limited to: - Handling customer inquiries and providing excellent customer service via phone, email, and chat - Resolving customer complaints and issues in a timely and professional manner - Processing orders, returns, and exchanges accurately - Collaborating with other departments to ensure customer satisfaction - Maintaining a positive and empathetic attitude towards customers at all times - Developing strategies and plans to improve customer care processes

The ideal candidate for this role will possess the following personality traits: adaptability and dedication. Additionally, soft skills such as negotiation and strategic planning are crucial for success in this position.

In return for your hard work and dedication, we offer a range of benefits including employee discounts, travel and spending expenses, as well as disability insurance. Our working environment is one that injects a sense of joy and vibrancy into your day-to-day tasks.

The deadline to apply for this position is May 16, 2024. Equal opportunity is important to us, and we encourage individuals from all backgrounds to apply. If you are passionate about customer care and ready to take on a new challenge, we would love to hear from you. Apply now to join our team at Glas Trösch Holding AG.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.