Remote Customer Service Assistant

Job Description:

Berkshire Hathaway is seeking a talented Remote Customer Service Assistant to join our team in Bern, Kanton Bern, CH. As a part-time Associate Level position, the ideal candidate will have at least 3 years of experience in customer service and be able to work remotely.

Responsibilities: - Provide excellent customer service through various channels including phone, email, and chat - Assist customers with inquiries, product information, and issue resolution - Process orders, returns, and exchanges efficiently and accurately - Maintain customer records and update information as needed - Collaborate with team members to ensure a seamless customer experience - Meet service level agreements and performance targets - Handle escalated customer issues with professionalism and empathy - Continuously seek opportunities for process improvement and customer satisfaction

Requirements: - Hardworking individual with a positive attitude - Confidence in communicating with customers and colleagues - Ability to work independently and in a team environment - Strong cooperation skills and a commitment to providing exceptional customer service - Excellent time management skills to prioritize tasks effectively - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent

Benefits: - Retirement plan options for part-time employees - Paid sick leave for when you need to take care of yourself - Free accommodation during company travel or training events - Employee health and wellness initiatives to promote work-life balance

Equal Opportunity Statement: Berkshire Hathaway is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We welcome applications from individuals of all backgrounds and do not discriminate based on race, gender, age, religion, sexual orientation, or disability.

Deadline to apply: 2024-07-15

If you meet the requirements and are eager to join a dynamic team dedicated to customer service excellence, we encourage you to apply for the Remote Customer Service Assistant position at Berkshire Hathaway.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.