Customer Service Associate - Work from home

Job Description:

GameStop is seeking a passionate and resourceful Customer Service Associate to join our team in Lausanne, Vaud, CH. This is a part-time, work from home position at the Associate level, requiring a minimum of 3 years of experience in customer service.

Responsibilities: 1. Provide exceptional customer service and support through various communication channels, including phone, email, and chat. 2. Resolve customer inquiries, complaints, and issues in a timely and professional manner. 3. Assist customers with product information, orders, returns, and exchanges. 4. Collaborate with internal teams to ensure customer satisfaction and problem resolution. 5. Maintain accurate and detailed records of customer interactions and transactions.

Requirements: 1. Strong communication and interpersonal skills. 2. Ability to work independently and as part of a team. 3. Prior experience in customer service or a related field. 4. Proficiency in computer systems and software applications. 5. Persuasion skills to influence customer decisions. 6. Teamwork skills to collaborate with colleagues effectively.

Benefits: 1. Company transportation for work-related travel. 2. Gym membership for physical well-being. 3. Travel opportunities for professional development.

Working Environment: At GameStop, we foster transparency and open dialogue for effective communication at all levels. We value diversity, inclusion, and collaboration in our work environment.

Deadline to Apply: July 7, 2024

Equal Opportunity Statement: GameStop is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.