Customer Service Representative - Work from home

Job Description:

Southern is seeking a Customer Service Representative to work from home in Basel, Kanton Basel Landschaft, CH. This part-time position at the Associate Level requires a minimum of 3 years of experience in customer service. The ideal candidate will be resilient and confident, possessing strong communication and critical thinking skills.

Responsibilities: - Handle customer inquiries and provide accurate information in a timely manner - Resolve customer issues and complaints with patience and professionalism - Maintain customer records and documentation accurately - Collaborate with other team members to ensure customer satisfaction - Meet performance goals and targets set by the company

Requirements: - 3+ years of experience in customer service - Strong communication and critical thinking skills - Ability to work independently and prioritize tasks effectively - Resilient and confident personality traits - High-speed internet connection and a quiet workspace at home

Benefits: - Free accommodation for employees - Paid overtime opportunities - Medical coverage for employees - Opportunity to work in a vibrant and joyful virtual environment

Deadline to apply: June 7, 2024

Equal Opportunity Statement: Southern is an equal opportunity employer and welcomes applicants of all backgrounds and identities to apply for this position. We believe in fostering a diverse and inclusive workplace for all our employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.