Customer Service Specialist

Job Description: Zimmer Biomet is currently seeking a dedicated and resourceful Customer Service Specialist to join our team in Geneva, Kanton Genf, CH on a part-time basis. As an Entry Level position, no prior experience is required, making this the perfect opportunity for those looking to kickstart their career in customer service. Responsibilities: - Provide exceptional customer service by addressing inquiries and resolving issues via phone, email, and in person - Assist customers with product information, pricing, orders, and returns - Collaborate with other departments to ensure timely and accurate resolution of customer concerns - Maintain accurate records of customer interactions and transactions - Continuously strive to improve the customer experience by identifying areas for enhancement Requirements: - Strong time management skills and ability to prioritize tasks effectively - Excellent research skills to gather information and provide solutions to customers - Ability to work independently and as part of a team in a fast-paced environment - Strong communication skills, both verbal and written - Proficiency in Microsoft Office Suite and other relevant software applications Benefits: - Retirement plan - Paid Time Off (PTO) - Medical coverage Working Environment: At Zimmer Biomet, we are proud to be a company that transcends borders, promoting collaboration on a global scale. Our diverse and inclusive work environment encourages creativity, innovation, and teamwork. Join us and be a part of a team that is dedicated to improving the lives of patients worldwide. Deadline to Apply: May 6, 2024 Equal Opportunity Statement: Zimmer Biomet is an equal opportunity employer and is committed to fostering an inclusive and diverse work environment. We welcome and encourage applications from all qualified individuals, regardless of race, gender, age, religion, disability, sexual orientation, or any other characteristic protected by law.

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