Customer Service Specialist

Job Description:

Sherwin-Williams is seeking a Customer Service Specialist to join our team in Geneva, Kanton Genf, CH on a part-time basis at the Associate Level. The ideal candidate will have at least 2 years of experience in customer service and possess a resourceful and motivated personality. Strong soft skills in negotiation and planning are also required for this role.

Responsibilities: - Provide exceptional customer service to all clients, including handling inquiries, resolving issues, and processing orders - Develop and maintain strong relationships with customers to ensure satisfaction and loyalty - Assist customers with product selection and recommendations based on their needs - Coordinate with internal teams to ensure timely delivery of products - Manage customer accounts and maintain accurate records of interactions - Stay up-to-date on product knowledge and industry trends to effectively assist customers

Requirements: - 2 years of experience in customer service - Resourceful and motivated personality - Strong negotiation and planning skills - Excellent communication and interpersonal abilities - Ability to multitask and prioritize in a fast-paced environment - Proficient computer skills, including experience with CRM software

Benefits: - Dental insurance - Profit sharing - Vision insurance

Working Environment: At Sherwin-Williams, we encourage a culture of ongoing learning and development for personal and professional growth. Our team is dedicated to providing top-notch customer service and working collaboratively to achieve success.

Deadline to Apply: May 17, 2024

Equal Opportunity Statement: Sherwin-Williams is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.