Customer Service Specialist - Work from home

Job Description: Gilead Sciences is seeking a motivated and energetic Customer Service Specialist to join our team on a part-time basis, working from home in Lausanne, Vaud, CH. This is an entry-level position with the opportunity for growth and development within the company.

Responsibilities: 1. Provide exceptional customer service to clients through various channels, including phone, email, and chat 2. Assist customers with inquiries, orders, complaints, and product information 3. Maintain accurate records of customer interactions and transactions 4. Collaborate with other departments to resolve customer issues and provide timely solutions 5. Contribute to team effort by accomplishing related tasks as needed

Requirements: 1. Strong communication skills and a friendly demeanor 2. Ability to work independently and efficiently in a remote setting 3. Excellent organizational skills and attention to detail 4. Basic computer skills and proficiency in Microsoft Office Suite 5. Energetic and reliable personality traits 6. Strong presentation and creativity soft skills

Benefits: 1. Gym membership 2. Joining Bonus 3. Training & professional development opportunities

Working Environment: At Gilead Sciences, we thrive in an environment that embraces and navigates change seamlessly. Our team is dynamic, diverse, and innovative, offering a supportive and collaborative atmosphere for all employees to succeed.

Deadline to Apply: July 4, 2024

Equal Opportunity Statement: Gilead Sciences is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.