Customer Success Representative

Job Description:

Comcast is seeking a motivated and reliable Customer Success Representative to join our team in Bern, Kanton Bern, CH. This is a part-time position at the Associate Level, requiring at least 2 years of experience in a customer-facing role.

Responsibilities: - Build and maintain strong relationships with customers to ensure satisfaction and loyalty - Proactively reach out to customers to address any issues or concerns they may have - Provide product and service recommendations based on customer needs and preferences - Collaborate with internal teams to resolve customer issues in a timely manner - Conduct research to understand customer trends and preferences - Assist with customer onboarding and training processes as needed

Requirements: - Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to work both independently and as part of a team - Prior experience in a customer service or customer success role preferred - Reliable and motivated individual who is dedicated to providing exceptional customer service - Ability to cooperate with colleagues and stakeholders effectively - Strong research skills to gather data and information to better serve customers

Benefits: - Gym membership - Life insurance - Training and professional development opportunities - Opportunities to give back to the community through corporate social responsibility initiatives

Equal Opportunity Statement: Comcast is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-05-11. We look forward to receiving your application!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.