Customer Success Representative

Job Description:

Ingredion is seeking a part-time Customer Success Representative to join our team in Geneva, Kanton Genf, CH. This position is at the Associate Level and requires a minimum of 4 years of experience in a similar role. The ideal candidate will be driven, motivated, and possess strong decision-making and cooperation skills.

Responsibilities: - Manage a portfolio of customers and ensure their satisfaction with our products and services - Provide ongoing support and guidance to customers to help them achieve their goals - Collaborate with internal teams to address any customer issues or concerns in a timely manner - Identify opportunities for upselling and cross-selling additional products and services - Analyze customer data and feedback to make data-driven recommendations for improvements - Develop and maintain strong relationships with key stakeholders within customer organizations - Stay up-to-date on industry trends and best practices to better serve our customers - Meet and exceed individual and team goals for customer satisfaction and retention

Requirements: - 4+ years of experience in a customer success or account management role - Excellent communication and interpersonal skills - Strong problem-solving abilities and a proactive approach to addressing customer needs - Ability to work independently and as part of a team in a fast-paced environment - Proficiency in CRM software and Microsoft Office Suite - Bachelor's degree in Business Administration or related field preferred

Benefits: - Profit sharing - Gym membership - Parental leave

Working Environment: At Ingredion, we strive to spark creativity and motivation in an environment that inspires greatness. Our team is dedicated to supporting each other and our customers to drive success and innovation.

Deadline to apply: July 7, 2024

Equal Opportunity Statement: Ingredion is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.