fr2,600 - 3,700 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
We are seeking a dynamic and customer-focused individual to join our team as a part-time Customer Success Representative at USAA in Lausanne, Vaud, CH. As a Customer Success Representative, you will be responsible for ensuring the satisfaction and success of our customers by providing exceptional service and support.
Responsibilities: 1. Build and maintain strong relationships with customers to ensure their needs are met and issues are resolved in a timely manner. 2. Monitor customer accounts and proactively address any potential issues or challenges. 3. Conduct regular check-ins with customers to gather feedback and identify areas for improvement. 4. Collaborate with internal teams to address customer concerns and provide solutions. 5. Educate customers on new products and services to drive adoption and usage. 6. Maintain accurate records of customer interactions and transactions. 7. Leverage data to inform decisions and drive strategic initiatives.
Requirements: 1. Bachelor's degree or equivalent experience. 2. Minimum of 3 years of experience in customer service or a related field. 3. Confident and energetic personality with a strong ability to engage and communicate effectively with customers. 4. Attention to detail and strong emotional intelligence to effectively address customer needs. 5. Ability to work independently and as part of a team in a fast-paced environment.
Benefits: 1. Company transportation provided. 2. Free accommodation. 3. Retirement plan.
Equal Opportunity Statement: USAA is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.
Apply now and join our team as a Customer Success Representative at USAA! Deadline to apply: 2024-07-12.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
This job has the following work schedule:
This job has the following benefits:
Share this job with your friends
Share this job with your friends
Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.