Customer Success Representative - Work from home

Job Description:

We are looking for a dedicated and confident Customer Success Representative to join our team at Land O’Lakes. As a Customer Success Representative, you will have the opportunity to work from home, providing exceptional support to our customers in the Geneva, Kanton Genf, CH area. This is a part-time, entry-level position with no years of experience required.

Responsibilities: - Engage with customers via phone, email, and chat to assist with inquiries, issues, and feedback - Proactively reach out to customers to ensure their satisfaction and address any concerns - Collaborate with internal teams to resolve customer issues and provide feedback for product improvement - Maintain accurate records of customer interactions and provide regular updates to the team - Educate customers on products and services to maximize their experience and satisfaction - Work closely with the sales team to identify opportunities for upselling and cross-selling - Contribute to the overall success of the customer success team by sharing best practices and suggestions for improvement

Requirements: - Confident and dedicated individual with a passion for customer service - Strong critical thinking skills to effectively solve problems and address customer needs - Ability to work well in a team environment and collaborate with colleagues across departments - Excellent communication skills, both verbal and written - High school diploma or equivalent required - Must have a reliable internet connection and designated workspace for remote work

Benefits: - Medical coverage - Remote work flexibility - Visa sponsorship

Working Environment: At Land O’Lakes, we believe in aligning work with a greater purpose. By joining our team as a Customer Success Representative, you will have the opportunity to contribute to a meaningful mission and make a positive impact on our customers.

Equal Opportunity Statement: Land O’Lakes is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: 2024-06-26

Join us in our mission to deliver quality customer service and make a difference in the lives of our customers. Apply now to become a Customer Success Representative at Land O’Lakes.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.