Customer Success Specialist

Job Description:

Envision Healthcare Holdings is seeking a highly motivated and experienced Customer Success Specialist to join our team in Geneva, Kanton Genf, CH. As a part-time Associate Level position, the Customer Success Specialist will play a key role in ensuring the satisfaction and success of our customers. This role requires a minimum of 4 years of experience in customer service or a related field.

Responsibilities: - Build and maintain strong relationships with customers to ensure their needs are met and exceeded - Proactively identify opportunities to improve customer satisfaction and retention - Provide product training and support to customers as needed - Act as a liaison between customers and internal teams to address any issues or concerns - Analyze customer data and feedback to identify trends and areas for improvement - Collaborate with sales and marketing teams to drive customer engagement and growth - Stay up to date on industry trends and best practices in customer success

Requirements: - Passionate about delivering exceptional customer experiences - Resourceful in finding solutions to customer problems - Adaptability to changing priorities and customer needs - Strong leadership skills to influence and engage customers - Excellent communication and interpersonal skills - Ability to work independently and as part of a team

Benefits: - Employee discounts on company products and services - Disability insurance coverage - Travel and spending expenses covered - Opportunity to be part of a team that leads the industry through cutting-edge ideas and solutions

Equal Opportunity Statement: Envision Healthcare Holdings is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected for their unique contributions.

Deadline to apply: April 24, 2024

If you meet the requirements and are excited about the opportunity to join a dynamic team in the healthcare industry, we encourage you to apply for the Customer Success Specialist position at Envision Healthcare Holdings.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.