Customer Support Assistant

Job Description:

We are looking for a reliable and independent Customer Support Assistant to join our team at Apache in Zurich. As an Associate Level position, the ideal candidate should have at least 2 years of experience in a customer support role.

Responsibilities: - Provide excellent customer service through phone, email, and chat support - Resolve customer inquiries and issues in a timely and professional manner - Maintain customer records and update information in the database - Assist with order processing and tracking shipments - Collaborate with other departments to ensure customer satisfaction - Provide feedback to improve customer experiences

Requirements: - 2 years of experience in customer support - Reliable and independent work ethic - Strong people management and communication skills - Proficiency in MS Office and customer service software - Ability to multitask and prioritize in a fast-paced environment

Benefits: - Employee discounts - Visa sponsorship for qualified candidates - Paid overtime opportunities

Working Environment: At Apache, we are committed to environmental responsibility and sustainable practices. Our team is passionate about making a positive impact on the world around us.

Deadline to apply: 2024-06-07

Equal Opportunity Statement: Apache is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status. We encourage candidates from all backgrounds to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.