Remote Customer Support Assistant

Job Description:

We are looking for a Remote Customer Support Assistant to join our team at Colgate-Palmolive in Geneva, Switzerland. As a part-time entry-level role, you will be responsible for providing exceptional customer support to our clients through various communication channels. Your main duties will include responding to customer inquiries, resolving issues, and providing product information.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a professional and timely manner - Resolve customer issues and complaints with empathy and efficiency - Provide product information and make recommendations to customers - Assist customers with placing orders and processing returns - Collaborate with other team members to ensure a seamless customer experience - Maintain accurate records of customer interactions and transactions

Requirements: - 1 year of experience in customer service or a related field - Motivated and adaptable personality traits - Strong planning and decision-making skills - Excellent communication and interpersonal abilities - Proficiency in using customer support software and tools - Fluency in English (additional languages are a plus)

Benefits: - Paid Time Off (PTO) - Retirement plan - Paid overtime opportunities - Opportunity for professional growth and development

Working Environment: At Colgate-Palmolive, we thrive in an environment that embraces and navigates change seamlessly. We are committed to fostering a collaborative and inclusive work culture where diversity is celebrated.

Equal Opportunity Statement: Colgate-Palmolive is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, or any other protected status in accordance with all applicable laws. We encourage applicants from all backgrounds to apply.

Deadline to apply: July 5, 2024

If you are a customer-oriented individual with a passion for providing top-notch support, we encourage you to apply for the Remote Customer Support Assistant position at Colgate-Palmolive in Geneva, Switzerland. Join us in delivering exceptional service to our valued customers.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.