Customer Support Assistant - Work from home

Job Description:

We are seeking a motivated and customer-focused individual to join our team as a Customer Support Assistant. This is a remote, part-time position with the opportunity to work from home. As a member of the Dr Pepper Snapple Group, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Resolve customer issues and complaints with a positive attitude - Process orders, returns, and exchanges accurately - Provide product information and recommendations to customers - Collaborate with other team members to ensure a seamless customer experience - Maintain accurate records of customer interactions and transactions

Requirements: - Strong communication skills and a customer-oriented mindset - Ability to work independently and manage your time effectively - Proficient in people management and presentation skills - High school diploma or equivalent - Driven and motivated to succeed - No prior experience required

Benefits: - Parental leave for eligible employees - Visa sponsorship for qualified candidates - Company-provided equipment for remote work

Working Environment: At Dr Pepper Snapple Group, we embrace a culture that challenges norms and encourages bold thinking. Our team values diversity and innovation, and we are committed to creating a supportive and inclusive work environment for all employees.

Deadline to Apply: Please submit your application by May 18, 2024.

Equal Opportunity Statement: Dr Pepper Snapple Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.