Remote Customer Support Associate

Job Description:

Dr Pepper Snapple Group is looking for a part-time Remote Customer Support Associate to join our team in Lausanne, Vaud, Switzerland. This is an entry-level position with zero years of experience required. We are looking for someone who is adaptable, motivated, and possesses strong people management and adaptability skills.

Responsibilities: - Provide exceptional customer support via phone, email, and live chat - Troubleshoot and resolve customer inquiries in a timely and professional manner - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to address customer needs and concerns - Assist with additional tasks and projects as needed

Requirements: - Strong communication skills - Ability to work independently and in a team environment - Basic computer skills - Fluency in English and French (additional languages a plus) - High school diploma or equivalent

Benefits: - Life insurance - Gym membership - Relocation allowance

Working Environment: At Dr Pepper Snapple Group, we encourage calculated risk-taking to drive innovation and progress. You will have the opportunity to contribute to a dynamic and collaborative team environment where your ideas and input are valued.

Deadline to Apply: July 3, 2024

Equal Opportunity Statement: Dr Pepper Snapple Group is an equal opportunity employer and we value diversity in our workforce. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.