Remote Customer Support Officer

Job Description:

Clorox is seeking a Remote Customer Support Officer to join our team in Basel, Kanton Basel Landschaft, CH on a part-time basis. As an Associate Level position, the ideal candidate will have at least 3 years of experience in customer support roles. We are looking for a motivated and adaptable individual with excellent communication and negotiation skills.

Responsibilities: - Provide exceptional customer support via phone, email, and chat - Resolve customer inquiries and issues in a timely manner - Maintain a high level of customer satisfaction - Collaborate with other team members to ensure smooth operations - Keep detailed records of customer interactions - Identify and escalate priority issues to the appropriate channels

Requirements: - At least 3 years of experience in customer support roles - Strong communication and negotiation skills - Motivated and adaptable personality traits - Ability to work independently and as part of a team - Proficiency in Microsoft Office and customer support platforms

Benefits: - Retirement plan - Paid overtime - Company equipment provided for remote work

Working Environment: At Clorox, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and inclusive work environment where all employees can thrive.

Deadline to Apply: Please submit your application by May 15, 2024.

Equal Opportunity Statement: Clorox is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.