Remote Customer Support Representative

Job Description:

Abbott Laboratories is seeking a Remote Customer Support Representative to join our team in Geneva, Kanton Genf, CH. This is a part-time position at the Associate Level, requiring at least 2 years of experience in customer service or a related field. The ideal candidate will be confident, adaptable, possess strong leadership and communication skills.

Responsibilities: - Provide exceptional customer support via phone, email, and chat - Resolve customer inquiries, complaints, and technical issues in a timely manner - Coordinate with internal teams to ensure customer satisfaction - Maintain accurate records of customer interactions and transactions - Assist with order processing and product inquiries - Identify opportunities for improvement in processes and procedures - Stay up-to-date on product knowledge and industry trends - Collaborate with team members to achieve company goals

Requirements: - 2+ years of experience in customer service or a related field - Confidence and adaptability to handle a variety of customer situations - Strong leadership and communication skills - Ability to work independently in a remote setting - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent required, bachelor's degree preferred

Benefits: - Relocation allowance for eligible candidates - Parental leave options - Visa sponsorship opportunities

Working Environment: Abbott Laboratories is a company that transcends borders, promoting collaboration on a global scale. Our diverse team is dedicated to delivering innovative solutions to improve the health and well-being of people around the world.

Deadline to apply: May 1, 2024

Equal Opportunity Statement: Abbott Laboratories is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.