Remote Customer Support Representative

Job Description: Berkshire Hathaway is seeking a dedicated and confident Remote Customer Support Representative to join our team in Geneva, Switzerland. As a part-time entry-level position, this role is ideal for individuals looking to gain experience in customer service while working remotely.

Responsibilities: - Provide exceptional customer support via phone, email, and chat - Assist customers with inquiries, issues, and feedback in a timely and professional manner - Build strong relationships with customers to ensure satisfaction and loyalty - Collaborate with internal teams to resolve customer issues and improve overall service delivery - Maintain accurate records of customer interactions and transactions - Participate in training sessions to stay up-to-date on company products and services - Contribute to team meetings and brainstorming sessions to improve customer support processes

Requirements: - Strong communication skills and a confident demeanor - Dedication to providing excellent customer service - Ability to plan and prioritize tasks effectively - Strong negotiation skills to handle customer inquiries and complaints - Proficiency in using customer support software and tools - Comfortable working remotely with limited supervision - Fluent in English and French (additional languages a plus)

Benefits: - Free food provided during working hours - Profit sharing opportunities based on company performance - Retirement plan options for long-term financial security

Working Environment: At Berkshire Hathaway, we value building strong relationships with colleagues, clients, and partners. As a Remote Customer Support Representative, you will be an integral part of our team and contribute to our success through your dedication and hard work.

Equal Opportunity Statement: Berkshire Hathaway is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected.

Deadline to Apply: June 29, 2024

If you meet the requirements and are eager to join a dynamic team in a remote customer support role, we encourage you to apply to join Berkshire Hathaway today.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.