Customer Support Representative

Job Description:

PPL is currently seeking a dedicated and adaptable Customer Support Representative to join our team in Lausanne, Vaud, Switzerland. As an entry-level position, no prior experience is required, making this an excellent opportunity for those looking to kickstart their career in customer support.

Responsibilities: - Provide exceptional customer support via phone, email, and live chat - Resolve customer inquiries and issues in a timely and professional manner - Ensure customer satisfaction by going above and beyond to meet their needs - Collaborate with other team members to streamline processes and improve customer experience - Maintain accurate records of customer interactions and transactions - Stay up to date on product knowledge and company policies - Contribute to a positive and supportive team environment

Requirements: - Strong communication and interpersonal skills - Ability to work well under pressure in a fast-paced environment - Excellent time management skills - Leadership qualities to take charge when necessary - Dedication to providing top-notch customer service - Adaptability to handle a variety of customer inquiries - Proficiency in Microsoft Office and CRM software is a plus

Benefits: - Free accommodation - Profit sharing opportunities - Training and professional development programs - Supportive and inclusive working environment that fosters mentorship and leadership growth

Equal Opportunity Statement: PPL is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Deadline to apply: July 7, 2024

If you meet the requirements and are excited about the opportunity to start your career in customer support with PPL, please submit your application by the deadline. We look forward to reviewing your application and potentially welcoming you to our team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.