Remote Customer Support Specialist

Job Description:

Newmont Mining is seeking a Remote Customer Support Specialist to join our team in Basel, Kanton Basel Landschaft, Switzerland. This part-time position at the Associate Level requires a minimum of 2 years of experience in customer support. The ideal candidate will be driven, motivated, and possess strong emotional intelligence and decision-making skills.

Responsibilities: - Provide remote customer support via phone, email, and chat - Assist customers with product inquiries, account issues, and troubleshooting - Resolve customer complaints in a timely and professional manner - Collaborate with internal teams to ensure customer satisfaction - Maintain accurate records of customer interactions and transactions

Requirements: - 2+ years of experience in customer support - Excellent communication skills - Strong problem-solving abilities - Ability to work independently in a remote setting - Driven and motivated personality - Emotional intelligence and strong decision-making skills

Benefits: - Company transportation provided - Disability insurance coverage - Opportunities for training and professional development

Working Environment: At Newmont Mining, we value creativity and innovation. Our working environment is designed to unleash creativity and celebrate innovation. Join our team and be a part of a dynamic and inclusive workplace.

Deadline to Apply: Interested candidates should submit their applications by April 17, 2024.

Equal Opportunity Statement: Newmont Mining is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.