Live Chat Assistant - Work from home

Job Description:

Apache is seeking a motivated and adaptable Live Chat Assistant to join our team on a part-time basis. This position offers the opportunity to work from home, providing support to our customers through live chat interactions. The ideal candidate will be driven, with strong decision-making skills and an ability to manage multiple projects simultaneously.

Responsibilities: - Providing real-time support to customers through live chat - Responding to customer inquiries in a timely and professional manner - Resolving customer issues and escalating as needed - Maintaining a positive and helpful attitude at all times - Collaborating with other team members to ensure customer satisfaction - Monitoring chat performance metrics and suggesting improvements - Adhering to company policies and procedures

Requirements: - 1 year of relevant experience in customer service or a related field - Strong communication skills, both written and verbal - Ability to work independently and efficiently from a remote location - Proficiency in using chat software and other digital communication tools - Adaptable and able to thrive in a fast-paced environment - Driven to exceed customer expectations - Strong decision-making and project management skills

Benefits: - Paid overtime - Free food - Company transportation - Committed to environmental responsibility and sustainable practices

Equal Opportunity Statement: Apache is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: June 29, 2024

Join our team and help us provide exceptional customer service through the convenience of live chat support. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.