Remote Live Chat Associate

Job Description:

Envision Healthcare Holdings is seeking a dedicated and confident Remote Live Chat Associate to join our team in Lausanne, Vaud. This part-time entry-level position requires no prior experience, making it a great opportunity for individuals looking to gain valuable skills in communication and customer service.

Responsibilities: - Engage with customers through live chat, providing assistance, answering questions, and resolving issues in a timely and professional manner - Maintain a high level of customer satisfaction by actively listening to customer needs and offering solutions - Utilize excellent written communication skills to convey information clearly and effectively - Collaborate with team members to ensure consistent service delivery and a positive customer experience - Demonstrate strong attention to detail in accurately documenting customer interactions - Manage time effectively to handle multiple chat conversations simultaneously

Requirements: - Must be dedicated to providing exceptional customer service - Confident in communication skills, both written and verbal - Strong attention to detail and ability to multitask - Excellent time management skills - Ability to work independently and collaboratively in a team environment - Proficiency in using chat platforms and other digital communication tools

Benefits: - Gym membership - Travel & spending expenses reimbursement - Travel opportunities for training and development

Working Environment: At Envision Healthcare Holdings, we value building strong connections and treating colleagues like an extended family. Our team thrives in a supportive and collaborative environment where everyone can grow and succeed together.

Deadline to Apply: May 18, 2024

Equal Opportunity Statement: Envision Healthcare Holdings is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We welcome applications from individuals of all backgrounds and strive to create a workplace that values diversity and promotes growth and development for everyone.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.