Remote Live Chat Associate

As a Remote Live Chat Associate at Wenger SA, you will be responsible for providing exceptional customer service through live chat channels. This part-time entry-level position requires zero years of experience, making it ideal for motivated and passionate individuals looking to kickstart their career in customer support.

Responsibilities: - Respond to customer inquiries and provide assistance in a timely and professional manner - Proactively engage with customers to address any issues or concerns they may have - Utilize strategic planning to guide customers through product selection and purchase decisions - Innovate new approaches to enhance the overall customer experience - Collaborate with other team members to ensure consistent support across all channels - Meet performance metrics for response times, resolution rates, and customer satisfaction

Requirements: - Excellent written communication skills - Strong attention to detail and problem-solving abilities - Ability to multitask and work efficiently in a fast-paced environment - Proficiency in using live chat software and other customer support tools - Must be motivated and passionate about providing excellent customer service - Experience in strategic planning and innovation is a plus

Benefits: - Medical coverage for part-time employees - Paid overtime opportunities - Parental leave for eligible employees - Support for personal and professional development within the company

Equal Opportunity Statement: Wenger SA is an equal opportunity employer and is committed to diversity in the workplace. We encourage all qualified individuals to apply, regardless of race, gender, age, religion, sexual orientation, or disability.

If you possess the required personality traits and soft skills, and are eager to join a supportive working environment that values growth and development, we encourage you to apply for the Remote Live Chat Associate position before the deadline on July 12, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.