Live Chat Officer

Job Description:

We are currently seeking a driven and passionate Live Chat Officer to join our team at Huntington Ingalls Industries in Bern, Kanton Bern, CH. As a Live Chat Officer, you will be responsible for providing exceptional customer service and support via live chat to our clients. This is a part-time position with an entry-level seniority level, perfect for individuals looking to gain experience in customer service.

Responsibilities: - Respond to customer inquiries, provide product information, and assist with any issues or concerns through live chat - Utilize critical thinking skills to resolve customer queries efficiently and effectively - Present a professional and friendly demeanor to represent the company in a positive light - Collaborate with other team members to ensure a seamless customer experience - Stay up to date on product information and be knowledgeable about company policies and procedures

Requirements: - No prior experience required, but a willingness to learn and grow within the role - Driven and passionate about providing excellent customer service - Strong presentation skills and ability to communicate effectively via chat - Critical thinking skills to analyze and solve customer issues in a timely manner

Benefits: - Joining Bonus for new employees - Opportunities for training and professional development - Employee discounts on company products - Health and wellness initiatives to prioritize employee well-being

Equal Opportunity Statement: Huntington Ingalls Industries is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other factor protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

If you are a motivated individual with a passion for customer service, we encourage you to apply for the Live Chat Officer position before the deadline on June 12, 2024. Come join our team and make a difference in the lives of our clients!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.