Remote Live Chat Specialist

Job Description:

As a Remote Live Chat Specialist at Philip Morris International, you will be responsible for providing exceptional customer service and support to our clients through live chat interactions. This part-time position offers an excellent opportunity for entry-level professionals with one year of experience to gain valuable experience in a dynamic and innovative industry.

Responsibilities: - Engage with customers through live chat to provide timely and accurate support - Resolve customer inquiries and issues in a professional and courteous manner - Assist customers with product information, order status, and technical assistance - Collaborate with cross-functional teams to ensure customer satisfaction - Keep accurate records of customer interactions and transactions - Continuously improve customer service skills through training and professional development opportunities

Requirements: - Motivated and adaptable individual with a strong desire to succeed - Excellent written communication skills - Ability to think creatively and problem-solve efficiently - Comfortable working in a fast-paced and high-pressure environment - Proficiency in using live chat software and CRM systems - Fluency in English (additional language skills are a plus)

Benefits: - Training and professional development opportunities to enhance your skills and career growth - Parental leave options to support work-life balance - Life insurance coverage for peace of mind - Opportunities to flourish in a culture that embraces change and responds resiliently

Equal Opportunity Statement: Philip Morris International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law.

Join our team as a Remote Live Chat Specialist and be a part of a company that is committed to innovation and customer excellence. Apply by the deadline of June 29, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.