Online Account Support Assistant

Hamilton Company is seeking an enthusiastic and detail-oriented Online Account Support Assistant to join our team in Lausanne, Vaud, Switzerland. This part-time entry-level position is perfect for individuals with at least 1 year of experience who are resilient, passionate, and have a strong attention to detail.

Responsibilities: - Provide exceptional customer service and support to online account holders - Assist with account set-up, troubleshooting, and maintenance - Monitor and respond to customer inquiries promptly and professionally - Collaborate with sales and marketing teams to ensure consistency in messaging and promotions - Assist with data entry and analysis for account management purposes - Help identify opportunities for process improvement and customer engagement

Requirements: - High school diploma or equivalent - 1+ year of experience in customer service or a related field - Strong communication and problem-solving skills - Ability to work effectively in a team environment - Proficiency in Microsoft Office and online account management systems - Resilient and able to adapt to changing priorities - Passionate about delivering exceptional customer service - Attention to detail and accuracy in all tasks

Benefits: - Travel opportunities - Parental leave - Paid sick leave - Support employees in their personal and professional development

Equal Opportunity Statement: Hamilton Company is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We welcome and encourage applications from individuals of all backgrounds and experiences.

If you are ready to join a dynamic team and support customers in their online account management journey, apply by the deadline of May 23, 2024. We look forward to reviewing your application!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.