Online Account Support Manager

General Mills is seeking a dedicated and motivated Online Account Support Manager to join our team in Zurich, Switzerland. As an Associate level position, the ideal candidate will have at least 5 years of experience in a similar role.

Responsibilities: 1. Manage and support online accounts, ensuring customer satisfaction and engagement. 2. Monitor sales and performance metrics to achieve targets and goals. 3. Collaborate with cross-functional teams to optimize online strategies and campaigns. 4. Provide problem-solving solutions for account-related issues. 5. Negotiate terms and agreements with online partners to maximize opportunities. 6. Stay updated on industry trends and best practices to enhance account support.

Requirements: 1. Bachelor's degree in Business Administration or related field. 2. Proven experience in online account management or e-commerce. 3. Strong communication and interpersonal skills. 4. Ability to multitask and prioritize in a fast-paced environment. 5. Proficient in Microsoft Office and CRM software.

Personality traits: 1. Dedicated to providing excellent customer service. 2. Motivated to drive results and exceed expectations.

Soft skills: 1. Strong problem-solving abilities. 2. Effective negotiation skills.

Benefits: 1. Paid Time Off (PTO) 2. Retirement plan 3. Relocation allowance

Working environment: At General Mills, we encourage a culture of ongoing learning and development for personal and professional growth. Our team values collaboration, innovation, and continuous improvement.

Deadline to apply: July 14, 2024

Equal opportunity statement: General Mills is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.