Online Account Support Specialist

Job Description:

Leica Geosystems AG is seeking a detail-oriented and adaptable Online Account Support Specialist to join our team in Bern, CH. As a part-time position with entry-level seniority, this role is ideal for individuals who are driven to excel in a fast-paced and dynamic work environment.

Responsibilities: - Provide online support to customers regarding their account inquiries and technical issues. - Assist with account setup, troubleshooting, and maintenance. - Collaborate with internal teams to ensure a seamless customer experience. - Utilize communication skills to effectively address customer concerns and inquiries. - Work creatively to find solutions to complex account issues. - Adhere to company policies and procedures while handling confidential customer information.

Requirements: - No prior experience is required, making this an excellent opportunity for recent graduates or individuals looking to start their career in customer support. - Must possess strong communication skills both written and verbal. - Ability to adapt quickly to changing priorities and customer needs. - Demonstrated creativity and problem-solving skills. - A positive attitude and willingness to learn and grow within the role. - Must be eligible to work in Switzerland.

Benefits: - Medical coverage for part-time employees. - Paid overtime opportunities. - Vision insurance to ensure the well-being of employees' eyesight.

Working Environment: At Leica Geosystems AG, we believe in giving back to the community through corporate social responsibility initiatives. Employees have the opportunity to participate in various volunteer programs and initiatives aimed at making a positive impact on society.

Equal Opportunity Statement: Leica Geosystems AG is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment for all employees.

Deadline to apply: June 12, 2024

If you meet the requirements and are excited about the opportunity to join our team as an Online Account Support Specialist, we encourage you to apply before the deadline. We look forward to reviewing your application.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.