Online Call Center Specialist

Job description: Emerson Electric is seeking a motivated and energetic individual to join our team as an Online Call Center Specialist in Bern, Kanton Bern, CH. This is a part-time position ideal for entry-level candidates with no prior experience required. As an Online Call Center Specialist, you will be responsible for providing exceptional customer service over the phone and through online channels.

Responsibilities: - Answering inbound calls and responding to customer inquiries in a professional and timely manner - Handling customer complaints and resolving issues to ensure customer satisfaction - Communicating with customers via email or online chat to provide assistance and support - Maintaining accurate records of customer interactions and transactions - Collaborating with team members to ensure a seamless customer experience - Adhering to company policies and procedures to maintain high-quality service standards

Requirements: - Energetic and driven personality with a passion for customer service - Strong cooperation and teamwork skills to work effectively with colleagues - Excellent communication skills, both verbal and written - Ability to multitask and prioritize tasks in a fast-paced environment - Proficiency in using computers and familiar with online communication tools - High school diploma or equivalent

Benefits: - Life insurance coverage - Vision insurance benefits - Opportunities for travel and professional development

Working environment: At Emerson Electric, we believe in fostering an entrepreneurial atmosphere where employees have the opportunity to make a meaningful impact, even within an established organization. We value creativity, innovation, and collaboration to drive success and growth within the company.

Equal Opportunity Statement: Emerson Electric is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: 2024-06-07

Join our team at Emerson Electric and embark on a rewarding career as an Online Call Center Specialist. Apply now and be a part of our dynamic and supportive work environment!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.