Online Client Relations Assistant

Job Description:

Auto-Owners Insurance is looking for a diligent and adaptable Online Client Relations Assistant to join our team in Zurich, Kanton Zurich, Switzerland. This part-time Associate Level position requires a minimum of 2 years of experience in a similar role. As an Online Client Relations Assistant, you will play a crucial role in providing excellent customer service to our clients through various online platforms.

Responsibilities: - Manage online client inquiries and provide timely and accurate responses - Build and maintain strong relationships with clients through virtual communication - Assist clients with navigating our online systems and platforms - Coordinate with other departments to resolve client issues and ensure customer satisfaction - Utilize online communication tools to gather feedback and improve client experience - Stay up-to-date on industry trends and best practices for online client relations

Requirements: - Strong dedication to providing exceptional customer service - Ability to adapt to changing technologies and online communication methods - Innovative and creative mindset to improve online client interactions - Previous experience in a client relations or customer service role preferred - Excellent communication skills, both written and verbal - Proficiency with online communication tools and platforms - Fluency in English and German is a plus

Benefits: - Joining Bonus for successful candidates - Relocation allowance for candidates relocating to Zurich - Free food provided during working hours - Vibrant and joyful work environment

Equal Opportunity Statement: Auto-Owners Insurance is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We value diversity in our workforce and encourage all qualified candidates to apply for this position.

Deadline to apply: June 10, 2024

If you possess the required qualifications and personality traits for this role, we encourage you to apply to join our dynamic team at Auto-Owners Insurance.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.