Online Client Relations Officer

Job Description:

Quanta Services is seeking an Online Client Relations Officer to join our team in Geneva, Kanton Genf, CH. This part-time position is ideal for individuals at an entry level looking to kickstart their career in client relations. As an Online Client Relations Officer, you will be responsible for managing and nurturing client relationships through online platforms, ensuring customer retention and satisfaction.

Responsibilities: - Communicate with clients through various online channels such as email, chat, and social media - Respond to client inquiries in a timely and professional manner - Maintain a database of client information and interactions - Collaborate with internal teams to resolve client issues and provide solutions - Develop and implement strategies to increase client engagement and satisfaction - Monitor online reviews and feedback, addressing any concerns or complaints - Stay up to date on industry trends and best practices in online client relations

Requirements: - Strong communication skills and a customer-oriented mindset - Proven ability to work independently and prioritize tasks effectively - Driven and passionate about providing exceptional customer service - Ability to cooperate with team members and adapt to changing situations - Creative problem-solving skills and a proactive approach to client relations

Benefits: - Company transportation - Relocation allowance - Vision insurance

Working Environment: At Quanta Services, we foster transparency and open dialogue for effective communication at all levels. Our team values collaboration and innovation, creating a positive and supportive work environment for all employees.

Equal Opportunity Statement: Quanta Services is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We celebrate diversity and are dedicated to creating an inclusive environment for all employees, regardless of race, gender, age, religion, or sexual orientation. All qualified applicants will receive consideration for employment without regard to any protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.