Online Client Support Officer

Job Description:

We are seeking a passionate and resourceful Online Client Support Officer to join our team at Office Depot in Basel, Switzerland. As an Entry Level position, no prior experience is required, making this an ideal opportunity for individuals looking to kickstart their career in client support. This role is part-time with the potential for growth within the company.

Responsibilities: 1. Provide online support to clients regarding products, services, and orders. 2. Assist clients with inquiries, issues, and escalations through various communication channels. 3. Collaborate with internal teams to address client needs and provide solutions. 4. Maintain accurate records of client interactions and transactions. 5. Contribute to the improvement of client support processes and systems. 6. Stay up-to-date on Office Depot products and services to better assist clients.

Requirements: 1. Strong communication skills and a customer-oriented approach. 2. Ability to work well in a team environment and prioritize tasks effectively. 3. Proficiency in using online support tools and systems. 4. Excellent planning and organizational skills. 5. Passion for helping others and solving problems in a fast-paced environment.

Benefits: 1. Opportunities for travel to attend training sessions and conferences. 2. Ongoing training and professional development opportunities. 3. Flexibility for remote work options.

Working Environment: At Office Depot, we are committed to supporting our employees in their personal and professional development. We foster a collaborative and inclusive work environment where teamwork and growth are valued.

Deadline to Apply: May 24, 2024

Equal Opportunity Statement: Office Depot is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.