fr2,700 - 4,000 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Summary:
Amphenol is seeking a part-time Online Customer Care Specialist to join our team in Bern, Kanton Bern, CH. The ideal candidate will have at least 3 years of experience in online customer service and possess a motivated and confident personality. This role requires excellent presentation and teamwork skills, as well as the ability to thrive in an energetic and rapidly evolving work setting.
Responsibilities: - Respond to customer inquiries and provide support through online channels such as email, chat, and social media - Assist customers with product information, order status, and issue resolution - Coordinate with other departments to ensure timely and accurate responses to customer inquiries - Monitor and analyze customer feedback to identify areas for improvement - Collaborate with marketing and sales teams to enhance the online customer experience - Keep up-to-date with product knowledge and industry trends
Requirements: - 3+ years of experience in online customer service - Motivated and confident personality - Excellent presentation and teamwork skills - Ability to work in a fast-paced environment - Strong communication and problem-solving abilities - Proficiency in Microsoft Office and CRM software - Fluency in English and German
Benefits: - Parental leave - Remote work flexibility - Dental insurance
Deadline to apply: 2024-06-12
Equal Opportunity Statement: Amphenol is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment for all employees.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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