fr1,800 - 2,900 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
We are looking for a motivated and passionate Online Customer Service Representative to join our team at Disney in Bern, Kanton Bern, CH. As an entry-level position, no prior experience is required, but 1 year of experience in customer service is preferred.
Responsibilities: 1. Provide exceptional customer service to online customers through various channels such as email, chat, and social media. 2. Address customer inquiries, resolve complaints, and provide product information in a timely and professional manner. 3. Process orders, returns, and exchanges accurately and efficiently. 4. Collaborate with other departments to ensure seamless customer experience. 5. Analyze customer feedback and suggest improvements to enhance customer satisfaction. 6. Maintain accurate records of customer interactions and transactions. 7. Stay up-to-date on company products, services, and policies.
Requirements: 1. High school diploma or equivalent. 2. Excellent communication and problem-solving skills. 3. Ability to multitask and prioritize tasks effectively. 4. Strong time management and organizational skills. 5. Basic computer skills and proficiency in Microsoft Office Suite. 6. Ability to work independently and as part of a team. 7. Fluent in English and German.
Personality traits: motivated, passionate Soft skills: time management, analysis
Benefits: 1. Life insurance 2. Profit sharing 3. Visa sponsorship
Working environment: Join a team where you can unleash your creativity in a setting that celebrates and nurtures innovation. At Disney, we believe in fostering a work environment where everyone can contribute their unique ideas and talents to create unforgettable experiences for our customers.
Deadline to apply: June 1, 2024
Equal Opportunity Statement: Disney is an equal opportunity employer and is committed to diversity in the workplace. We encourage all qualified candidates to apply, regardless of race, gender, age, religion, sexual orientation, or disability.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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