Online Support Associate

MetLife is seeking a motivated and reliable Online Support Associate to join our team in Geneva, Kanton Genf, CH. This part-time entry-level position does not require any previous experience, making it an excellent opportunity for individuals looking to start their career in the insurance industry.

Responsibilities: - Provide online support to customers through various communication channels such as email, chat, and social media - Assist customers with inquiries, account maintenance, and policy information - Troubleshoot technical issues and escalate complex cases to the appropriate department - Work collaboratively with team members to ensure a seamless customer experience - Utilize creative problem-solving skills to address customer concerns and find innovative solutions

Requirements: - Motivated individual with a strong desire to learn and grow within the company - Reliable team player who can work effectively in a fast-paced environment - Excellent presentation skills with the ability to communicate clearly and professionally - Demonstrated creativity in solving problems and finding unique solutions

Benefits: - Parental leave for new parents to spend time with their family - Travel and spending expenses for business-related activities - Profit sharing opportunities for employees to benefit from the company's success

Working Environment: At MetLife, we strive to pursue excellence in every endeavor, setting a high standard for achievement. Our team values collaboration, innovation, and continuous improvement in order to provide the best possible service to our customers. As an Online Support Associate, you will have the opportunity to contribute to this culture of excellence and make a meaningful impact on our business.

Deadline to apply: July 4, 2024

Equal Opportunity Statement: MetLife is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.