Support Associate - Work from home

Job description:

We are seeking a motivated and reliable Support Associate to join our team at Berkshire Hathaway. This is a part-time, work from home position based in Geneva, Kanton Genf, CH. As an Associate Level role, the ideal candidate will have at least 3 years of experience in a similar role.

Responsibilities: 1. Provide excellent customer support via phone, email, and chat to resolve inquiries and issues in a timely and professional manner. 2. Manage customer accounts and ensure accurate and up-to-date information is maintained. 3. Assist with administrative tasks such as data entry, document preparation, and scheduling appointments. 4. Collaborate with team members to ensure a seamless customer experience and identify areas for improvement. 5. Work with other departments to escalate complex issues and provide solutions to customers. 6. Assist with special projects and other duties as assigned.

Requirements: 1. Must be reliable and motivated to work independently in a remote environment. 2. Strong planning and organization skills to prioritize tasks effectively. 3. Persuasion skills to effectively communicate with customers and internal stakeholders. 4. Excellent written and verbal communication skills. 5. Ability to multitask and work under pressure to meet deadlines. 6. Proficiency in Microsoft Office and other relevant software.

Benefits: 1. Parental leave for eligible employees. 2. Vision insurance coverage. 3. Gym membership reimbursement.

Working environment: At Berkshire Hathaway, we prioritize quality in all aspects of our work, products, and services. We are committed to providing a supportive and inclusive work environment where every team member can thrive.

Deadline to apply: 2024-05-01

Equal opportunity statement: Berkshire Hathaway is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status in accordance with applicable laws.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.