Support Manager

Job Description:

Bank of America Corp. is seeking a Support Manager to join our team in Bern, Kanton Bern, CH. As a Support Manager, you will be responsible for overseeing and managing the support staff within our organization. This is a part-time position at the Associate Level, requiring at least 5 years of experience in a similar role.

Responsibilities: - Supervise and coordinate the day-to-day activities of the support team - Ensure that all support staff are performing their duties effectively and efficiently - Develop and implement policies and procedures to improve the overall efficiency of the support team - Work closely with other managers to ensure seamless operations across the organization - Handle escalated customer inquiries and provide solutions in a timely manner - Conduct regular performance reviews and provide feedback to support staff - Assist in the recruitment and training of new support team members

Requirements: - Confident and adaptable personality traits - Strong emotional intelligence and attention to detail - Excellent communication and interpersonal skills - Proven leadership experience in a similar role - Ability to work well under pressure and meet deadlines - Proficiency in Microsoft Office Suite and other relevant software

Benefits: - Gym membership - Free accommodation - Travel opportunities

Working Environment: At Bank of America Corp., we strive to pursue excellence in every endeavor and set a high standard for achievement. We encourage our employees to continuously improve their skills and knowledge to deliver the best possible service to our customers.

Equal Opportunity Statement: Bank of America Corp. is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.