Support Manager - Remote Work

Job Description:

J.P. Morgan Chase is seeking a dedicated and motivated Support Manager for our remote work team based in Zurich, Kanton Zurich, Switzerland. As a Support Manager, you will be responsible for providing assistance and support to our remote employees, ensuring that they have everything they need to perform at their best. This is a part-time position at the Associate level, requiring a minimum of 5 years of experience in a similar role.

Responsibilities: - Act as the main point of contact for remote employees, addressing any concerns or issues they may have in a timely and effective manner - Provide technical support for remote work tools and systems, troubleshooting any issues that may arise - Monitor remote employee performance and productivity, identifying areas for improvement and providing guidance as needed - Coordinate with other departments to ensure that remote employees have access to the resources they need to succeed - Provide training and onboarding support for new remote employees, helping them get acclimated to our company culture and processes - Regularly communicate with remote employees to ensure that they are engaged and motivated in their work

Requirements: - Excellent communication and interpersonal skills - Strong emotional intelligence and critical thinking skills - 5+ years of experience in a support or similar role - Ability to work independently and prioritize tasks effectively - Familiarity with remote work tools and technologies - Bachelor's degree in a related field preferred

Benefits: - Company-provided equipment for remote work - Free accommodation for business travel purposes - Travel and spending expenses covered by the company

Working Environment: At J.P. Morgan Chase, we value curiosity and questioning as drivers of innovation and growth. Our remote work team encourages a collaborative and supportive environment where employees are empowered to bring their ideas to the table and make a real impact.

Deadline to Apply: July 12, 2024

Equal Opportunity Statement: J.P. Morgan Chase is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.