Web Chat Representative - Remote Work

Job Description:

EMCOR Group is seeking a motivated and energetic individual to join our team as a Web Chat Representative. This is a remote part-time position based in Basel, Kanton Basel Landschaft, CH, and is ideal for someone looking to gain entry-level experience in customer service and communication.

Responsibilities: - Respond to customer inquiries and provide assistance via web chat - Handle customer complaints and ensure they are resolved in a timely manner - Provide product information and support to customers - Maintain a positive and professional attitude at all times - Collaborate with other team members to ensure customer satisfaction - Keep accurate records of customer interactions

Requirements: - Strong communication skills - Ability to multitask and work in a fast-paced environment - Energetic and reliable personality traits - Leadership and people management skills - No prior experience required, as training will be provided

Benefits: - Company transportation - Travel opportunities - Profit sharing - Support employees in their personal and professional development

Equal Opportunity Statement: EMCOR Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability or any other protected status. All qualified applicants will be considered for employment.

If you are a motivated individual who enjoys interacting with customers and providing exceptional service, we encourage you to apply for this exciting opportunity. The deadline to apply is July 4, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.