Clinical Support Specialist Orthopaedics

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Surgeons (Commission)

Job Category:

Business Enablement/Support

All Job Posting Locations:

Zuchwil, Switzerland

Job Description:

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Clinical Support Specialist Orthopaedics

For the area of Orthopaedics / Joint Reconstruction, we are looking for a consultant and communicative personality as a Clinical Support Specialist with immediate effect or by appointment. Are you aiming to take the step into a dynamic, economic environment? We offer a motivated, committed person a versatile task in a dynamic, modern company.

As a proven specialist, you will advise your contact persons such as orthopaedists, operating room managers and the operating room staff in hospitals and clinics during orthopaedic procedures (joint reconstruction). In close cooperation with the sales consultants, you will play a central role in the coordination, organization and correct application of high-quality and innovative products. In doing so, you will identify business opportunities at an early stage and forward the relevant information to the sales consultant.

Objectives of the position:

• Advising your clients before, during and after procedures in the orthopaedics / joint reconstruction clinic

• Logistical coordination of interventions

• Organisation and implementation of further training events (workshops, customer training) for clinical staff and medical professionals

• Build long-term customer relationships with physicians, operating room staff, and other decision-makers

• Optimize inventory management and increase logistical efficiency

Your profile:

• Completed training as a technical or surgical specialist (scrub nurse) not a must but an advantage

• A couple of years of experience in the medical and surgical environment

• Solid and comprehensive knowledge of surgery and orthopaedics

• Strong service orientation and professional appearance

• Distinctly customer‑focused mindset

• Strong organizational and communication skills

• High flexibility and willingness to travel in your region

• Determination, self-motivation and willingness to perform

• Creativity and willingness to change

• Independent, integrity, dynamic, resilient and entrepreneurial personality

• German at native speaker level and good English skills

• Sound MS Office skills

We offer:

• Unique combination of entrepreneurship and scientific expertise in the dynamic MedTech environment

• Collaboration in a committed, dynamic team in a results-oriented corporate culture

• High degree of freedom paired with personal responsibility

• Excellent development opportunities within the Johnson & Johnson (DePuy Synthes) family

• Attractive and competitive employment conditions

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. 

 

 

Required Skills:

Orthopedic Devices

 

 

Preferred Skills:

Account Management, Collaborating, Compliance Management, Cultural Competence, Customer Centricity, Execution Focus, Healthcare Trends, Issue Escalation, Market Knowledge, Market Research, Objectives and Key Results (OKRs), Oracle Customer Data Management (CDM), Organizing, Problem Solving, Sales, Sales Training, Solutions Selling, Sustainable Procurement, Vendor Selection