Office & order administrator (part-time)

Datacolor, a global leader in color management solutions, provides software, instruments and services to improve the precision, performance and efficiency of your color workflow. For over five decades, Datacolor has earned our reputation as a trusted leader by delivering unmatched capabilities that rapidly address the full spectrum of color challenges in textile and apparel, paint and coatings, automotive, plastics, photography and videography, and other industries.

Our global teams provide sales, service and support in over 100 countries throughout Europe, the Americas and Asia. For more information, visit www.datacolor.com.

To support our business, we are looking for a Part-time Office & order Administrator who is based in Basel. 

Position Summary

The Office & Order administrator ensures the smooth day-to-day functioning of the office while supporting customer operations, order processing, and administrative workflows across the EMEA region. The role acts as a central point of coordination between internal teams and external partners, ensuring accurate data management, efficient processes, and a positive office environment.

Essential Duties & Responsibilities 

Office & General Administration:

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  Manage and oversee daily office operations to ensure a smooth and efficient workplace 

  
  

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  Act as the first point of contact for internal staff (like HR, Finance), visitors, and external partners 

  
  

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  Coordinate office supplies, facilities, and vendor management 

  
  

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  Support management with administrative and organizational tasks 

  
  

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  Maintain and update internal documentation and records 

  
  

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  Ensure compliance with internal policies and procedures 

  
  

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  Contribute to a positive and well-organized office environment 

  
  

Administration:

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  Process and coordinate supplier documents required by customers 

  
  

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  Review, maintain, and update EDI supplier platforms 

  
  

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  Manage activities related to various supplier portals 

  
  

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  Organize, file, and maintain administrative documentation 

  
  

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  Customer Platform Support 

  
  

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  Provide first-line customer support by responding to inquiries via phone or email 

  
  

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  Work cross-functionally with Service, Sales, Marketing, Finance, and Management to enhance customer satisfaction and support business growth 

  
  

Order Entry & Processing :

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  Handle service order processing and invoicing for the EMEA region 

  
  

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  Track and manage orders, monitor delivery status, and issue credit/debit notes in line with company policies 

  
  

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  Maintain accurate customer order information within the CRM 

  
  

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  Ensure CRM and ERP systems are kept up to date with correct customer data, contact details, and asset information 

  
  

Experience & Qualifications 

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  Proven experience as an Office Manager, Administrative Manager, or similar role 

  
  

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  Strong organizational and multitasking skills 

  
  

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  Excellent communication skills in English (written and spoken); additional languages are a plus 

  
  

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  Proficient in Microsoft Office 365 / Google Workspace 

  
  

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  Experience working with CRM and ERP systems 

  
  

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  Ability to work independently, proactively, and accurately 

  
  

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  Strong attention to detail and problem-solving skills 

  
  

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  Discretion and professionalism when handling confidential information 

  
  

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  A hands-on, service-oriented mindset 

  
  

Location

The position is based in Basel.  This role is a hybrid role in line with current company policy. 

Our Core Values 

Learn, understand and live the Datacolor Core Values of Customer Focus, Execution, Ownership, Teamwork, Learning, Ethics, and Passion. 

Our Core Competences 

We believe Communication, Adaptability and Problem Solving are core competencies that all our employees consistently demonstrate.

Your Benefits 

Datacolor is committed to rewarding your dedication with an attractive compensation package. We offer an environment that fosters personal and professional growth, where your ideas matter. Our flat hierarchy ensures easy access to everyone, promoting collaboration and innovation.

Interested

• Want to work in a company focused on innovative color management solutions?


• Looking for flexibility and autonomy in a global and diverse company?


• Want to be able to make daily connections with people all over the globe?


• Do you want to work in an open and informal atmosphere where your personal input is valuable?

Do not hesitate and join Datacolor if the answer is yes! Apply through www.datacolor.com/careers 

Datacolor is an Equal Opportunity Employer.