Client Service Officer

Job Description:

As a Client Service Officer at Kellogg in Lausanne, CH, you will play a critical role in ensuring that our clients receive exceptional service and support. This part-time position at the Associate level requires a minimum of 2 years of relevant experience in a client-facing role.

Responsibilities: 1. Establish and maintain strong relationships with clients to understand their needs and provide timely and accurate assistance. 2. Coordinate with internal teams to address client inquiries, resolve issues, and ensure client satisfaction. 3. Process client requests, transactions, and documentation with precision and attention to detail. 4. Collaborate with colleagues to develop strategies for improving client service delivery and overall satisfaction. 5. Assist in the development of client communications, presentations, and materials. 6. Stay informed about industry trends, best practices, and regulations to provide clients with up-to-date information and guidance.

Requirements: 1. Resilient and independent mindset to handle challenging situations and work effectively without constant supervision. 2. Strong adaptability to thrive in a fast-paced and dynamic environment, with the ability to prioritize tasks and manage multiple deadlines. 3. Excellent teamwork skills to collaborate with colleagues and contribute to a positive and productive work culture. 4. Proficiency in MS Office Suite and CRM software. 5. Bachelor's degree in Business Administration, Finance, or a related field preferred.

Benefits: - Gym membership to promote health and wellness. - Retirement plan to support long-term financial security. - Training and professional development opportunities to enhance skills and advance career growth.

Working Environment: At Kellogg, we provide a supportive and inclusive working environment that values diversity and personal growth. We offer opportunities for unlimited personal and professional development to help our employees reach their full potential.

Equal Opportunity Statement: Kellogg is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: July 13, 2024

Join Kellogg as a Client Service Officer and make a meaningful impact on our clients' satisfaction and success. Apply now and be part of a dynamic team dedicated to delivering exceptional service.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.