Hostess - Urgent

Company : Chanel

Job Type : Full Time

Bangkok Bangkok

Number of Applicants

:

000+

Apply Now

Job Description - Hostess - Urgent

We are hiring a competitive Hostess to join our passionate team at Chanel in Bangkok Bangkok
Growing your career as a Full Time Hostess is a fantastic opportunity to develop exceptional skills.
If you are strong in decision-making, leadership and have the right initiative for the job, then apply for the position of Hostess at Chanel today!

Description

The CHANEL Boutique Hostess/Greeter will serve as a “CHANEL Ambassador” by displaying a welcoming and friendly attitude to all clients entering the boutique.

Key Responsibilities:

Identify, greet and welcome all clients entering the boutique with a warm, genuine and friendly smile

Able to direct all clients in the boutique accordingly as well as guarantee that each client will have an exceptional experience

Act as a host/hostess for clients with a clear imperative to offer superior service to clients to enhance their visit

Ask for the customer name, purpose of the visit, and write down a small description identifying the customers’ needs

Act as the liaison between the customer and the boutique team: knowing and keeping record of daily customer appointments, daily boutique roster, etc.

Coordinate traffic flow during high volume times: in charge of queue management system

Clearly, confidently and articulately communicate with clients on a daily basis

Foster the development of clients’ emotional connection to CHANEL

Knowledgeable of all CHANEL products and company policies, including after-sales, credit notes, exchange and customer service

Remain up-to-date on all CHANEL collections

Qualifications:

Minimum Bachelor's Degree

Minimum 2 years of retail experience in customer service

Strong interpersonal and communication skills

Team player

Well-groomed, with a pleasant and dynamic personality

Excellent customer service and client centric mindset

Ability to manage multiple tasks in a fast-paced environment

Fluent English and Thai, Mandarin is a plus

Able to withstand retail working hours and work on weekends and public holidays

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.