Senior Marketing Campaign Specialist, MENA - Fast Hire

We are looking to hire an expert Senior Marketing Campaign Specialist, MENA to join our high calibre team at Trip.Com in Bangkok
Growing your career as a Full Time Senior Marketing Campaign Specialist, MENA is an awesome opportunity to develop productive skills.
If you are strong in creativity, teamwork and have the right mindset for the job, then apply for the position of Senior Marketing Campaign Specialist, MENA at Trip.Com today!

Job DescriptionWho we areFounded in 1999 and listed on NASDAQ in 2003 andHKEX in 2021, Trip.com Group is a leading global travel service providercomprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integratestravel resources from industry partners and helps travellers worldwide pursuethe perfect trip with exceptional travel products and services. We have four contact centres around the globebased in Japan, Korea, UK, and the Philippines, providing 24/7 customer servicein 19 different languages. We have more than 30,000 employees across 30countries in Asia, Europe, the Americas, and Oceania, striving to expand ourglobal markets and aiming to be the worlds leading and most trusted family ofonline travel brands that aspire to deliver the perfect trip at the best pricefor every traveller. Who we are looking forWe are seeking a passionate and enthusiasticCustomer Advisor to join our team in our Edinburgh office. You will be customer-centric, have a passion fortravel, have a track record in building rapport quickly and take pride in beingable to problem solve. These aspects will come through in all your interactionswhilst delivering the best possible customer service through our range ofcommunication channels. What you will get in returnJoining the team in Edinburgh, you will bewarmly welcomed to an engaging and supportive working environment whichincludes: 32 days annual leave Workplace health cash plan including claiming back for dental, optical and physiotherapy and much more Employee well-being program, Employee Assistance Program and enhanced sick pay Monthly performance based bonuses Extensive learning opportunities and resources to further your career Annual travel points which can be redeemed at Trip.com towards your next adventure Enhanced family policies (maternity/paternity/adoption) Life and health insurance Discounted parking pass at Fountain Park Birthday cake on your birthday Free on-site gym Hybrid working Frequent employee engagement events Refer a friend bonus schemeAlongside our excellent benefits package we arecommitted to investing in your learning and development to support you buildinga career at Trip.com. Working hours- Your normal hours of work per week will be 37.5 hours,Monday through Sunday, with one unpaid hour for lunch with the options ofrotational shift patterns ranging from 7am to 10pm.Location-Our contemporary workspace is based at Lochrin Square in Fountainbridge,Edinburgh.Salary-We offer a competitive salary of £24,000 per annum. What youll be doingProviding exceptional service to our customers, being thefirst point of contact responding to various travel queries.Providing resolutions to our customers via Call, Chat andEmail.Handling customer queries with empathy, patience andcompassion.Attending regular team huddles.Keeping up-to-date with the latest promotions,initiatives and company policies/procedures. Assisting in ad hoc assigned projects. What youll need Customer service experience Must be fluent in English Effective communication skills Good knowledge of Microsoft Office suite Proficient typing abilities Ability to remain calm and logical in challenging situations Excellent problem solving skills Enthusiastic approach with the desire to hit your goals and passionate about continuous developmentDesired but not essential Previous contact centre experience Travel & Tourism industry experienceWhy Trip.com GroupWe offer a stage to unleash your full potentialand drive global impact. As an international team, we embrace an open andinclusive culture that supports personal growth and career development.Everyone is on a trip, whether it's a career trip or a life trip. At Trip.comGroup, you can define your own trip by taking the first steps in to your careerwith us!Be Aware of Recruitment FraudPlease be vigilant as we have noticed fraudulententities posing as Trip.com Group or our associates, contacting applicants withfake job offers. Remember, official communications will always come from ourverified email addresses, and we never conduct interviews solely via text orinstant messaging apps. We do not charge any fees throughout the hiringprocess. If you receive any dubious communications, report them immediately to Click the link to learn more about What makesTrip.com Group a leading global travel service provider? Find out more job opportunities at Have a good trip, and see you soon!

Benefits of working as a Senior Marketing Campaign Specialist, MENA in Bangkok:

● Excellent benefits
● Advancement opportunities
● Attractive package